Refund Policy
Refund Policy
We aim to make your shopping experience completely risk-free.
Returns:
If you receive a damaged, defective, or incorrect item, you can request a return within 48 hours of delivery.
Conditions:
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The product must be unused and in its original packaging.
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Proof of purchase is required.
Refund Process:
Once we verify the return, we’ll issue your refund through your preferred method (M-Pesa or bank) within 3–5 business days.
Non-Returnable Items:
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Personal care products
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Undergarments
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Items bought on clearance or marked “non-returnable”
To request a return, contact vestigeskenya@gmail.com or call +2547000000.
At Vestiges Kenya, we bring you quality products at unbeatable prices — all delivered to your doorstep for free. We’re a trusted Kenyan online store built on reliability, convenience, and customer satisfaction. With our cash on delivery option, you shop with confidence knowing you only pay when your order arrives.
